Managing the Translation Process

Manage Translation from the Job Details

Once you have created a Job and authorized it, the translation process begins, and the Job is in progress. Using the Jobs Dashboard will give you a high-level overview of all Jobs in the account and project. To view and manage a Job in detail, enter the Job by clicking the Job name. This page is known as the Job Details.

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View & Update Job Details 

Within the Job, you can view, manage, and edit the Job details. The Job details are located on the left-hand panel of the Job. There are five panes in the Jobs details:

  1. Job Summary
  2. Context Coverage
  3. Issues
  4. Job Attachments
  5. Additional Details

Job Summary

This pane is a breakdown of the Job's data.

  • Job progress bar: View the Job's status and progress
  • Manage Due Dates: allows you to set a deadline for each task in the workflow
  • Overall Job Due Date: click the due date to update the Job deadline
  • View Strings: allows you to access the Strings View filtered by all strings in all languages in that Job
  • Total Words: the sum of the total source words of the Job, for all languages in the Job
  • Weighted Words: the sum of the total weighted words of the Job, for all languages in the Job
  • Character Count: the sum of the total character count of the source strings, for all languages in the Job. If there is no count displayed, simply refresh the estimate to refresh the character count
  • Cost Estimate: the estimated cost of the Job based on the fuzzy estimate for the content in the Job, along with the appropriate fuzzy profiles and rate cards
  • View the estimate timestamp of when it was last generated and click Refresh to view an updated estimate.
  • View Estimate Details opens the Estimate Details dialog where you can view and download the Job’s estimates

Context Coverage

Here, you can view an estimation of the percentage of the content that has Visual Context. For Jobs with anything less than 100% context, you can upload visual context files, and view strings that have not matched with any visual context.

Issues

The Issues panel indicates the number of open source and translation issues in the Job. Click to open the Issues Report, filtered for the Job.

Job Attachments

Here, you can upload a Job Attachment by clicking Add Attachments.

You can view, download and delete any uploaded Job Attachments by clicking View Attachments.

Attachments that are an image file type can be previewed simply by clicking the file name.

Additional Details

This pane contains any information you may have entered in the Request Translation wizard, including:

  • Reference Number: to add or update the Job Reference Number, click Add Reference Number. This is an internal number that is only visible in the Job Details to Account Owners, Project Managers, and Requesters.
  • Description: To add or update the Job Description, click Add Description. This is additional important information about the translation task that you want linguists to read. This is visible in the Additional Details panel to users in the CAT Tool and in the View Details dialog in the Agency Account Owner Jobs Dashboard.
  • Custom Fields (if enabled): this is visible to any user who has access to the Job Details or the CAT Tool.

Manage Job Assets

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Within the Job, you can view, manage, and edit the Job's assets. The Job's assets are located under the respective tab names within the Job;

  1. Languages
  2. Files
  3. Workflows
  4. History
  5. Quality

Languages

The Languages tab lists all the languages in the Job and their current state.

  • Languages:
    • To add another target language to the Job, click Add Languages
    • To remove a target language from the Job, click the 3 dots under Actions > Remove Language
  • Progress: The color-coded progress bar indicates the workflow step the languages are in. Hover over the bar to view the workflow step.
  • Total Words: The number indicates the total word count for that language in the Job. This is also a quick link to the Strings View, filters for the Job, and language.
  • Actions: click to open the CAT Tool for that language, or remove the language

Files

The Files tab lists all the files in the Job and their progress. Here you can add new or updated files, download translations, view progress and strings, and remove files from the Job.

Add File

Click Add File to upload another source file to the Job, or an updated version of the source file in progress.

  • You can drag and drop or select files from your local drive
  • By default, files will be added to the Job for all languages
  • Click Select languages to choose the target languages for the file
  • The content in this file will stay in Awaiting Authorization until you click Authorize

Download Files

Click Download Files to download files and select how you want the translated files to be downloaded from the following fields:

Content

Choose the state you want to download content in from one of the following options:

  1. Current Translations: downloads a file per language in the Job containing all saved translations in their current state in the workflow.
    • If a language is not fully translated, the file will contain source copy content
    • Downloads only the files on the page
    • If there are more than one page of files, you must navigate to each page to download the list.
  2. Published Translations: downloads a file per language in the Job containing all published translations, including pre-published translations.
    • If a language is not fully published, the file will contain source copy content
    • Downloads only the files on the page
    • If there are more than one page of files, you must navigate to each page to download the list
  3. Fully Published Files (BETA): downloads only published files.
    • Published means all authorized and not excluded strings have reached the published step, regardless if the source file is split into multiple Jobs
    • If a language is not fully published, no file will download for that language (unlike options 1 and 2 above)
    • Downloads all files on all pages (if there are multiple pages of files)
    • Max. 500 translated files (e.g. 100 source files translated into 5 languages will reach the max download, if each language is downloaded in a separate translated file).
    • If there are no published files available to download, a confirmation message will appear to notify you that no files are available at this time

Languages

Choose which target languages you want to download. You can make a selection or select all in the Job. The language code will be added to the translated file name.

File Organization

Choose how you want your files organized locally from one of the following options:

  1. Subfolders for language: downloads a .zip file containing one folder per language.
    • Each folder is titled by locale ID.
    • The translated file does not contain a locale ID in the file name.
  2. Language in file names: downloads a .zip file containing a file per language.
    • The file name contains the locale ID.
  3. Subfolders for language and language in filename: downloads a .zip file containing one folder per language for translated files with the locale ID in the file name.

Progress

The color-coded progress bar indicates the workflow step the languages are in. Hover over the bar to view the workflow step.

Total Words

The number indicates the total word count for that language in the Job. This is also a quick link to the String View, filters for the Job, and file.

Actions

Click the downward arrow to download files. Here you can download translated files as detailed above, or choose to download the source file. Click the 3 dots to remove the file.

Workflows

The Workflows tab lists the workflow each locale is translated in. The number indicates the total word count on each step. This is also a quick link to the String View, filters for the Job, language, and workflow step.

Here, you can add specific deadlines for each workflow step by clicking Add Dates for Workflow Steps.

History

The History tab lists the actions taken on the Job. You'll be able to see the following:

  • Job creation
  • Status change
  • Content added
  • Content removed
  • Due date changes

Events are listed in descending order and aggregated by type and time. For example, let's say, during the span of 1-hour, you added 1000 strings, one by one. Smartling will group your actions using increments of 10 min:

  • You added 240 strings at 1:45PM
  • You added 160 strings at 1:23PM
  • You added 500 strings at 1:11PM
  • You added 100 strings at 1:00PM

Quality

The Quality tab displays the Quality Confidence Score, which is only available once the job containing 200 or more words is completed.

 

Edit Job Name, Description, or Due Date (Classic)

  1. Select the Jobs menu in the top navigation.
  2. Click the name of a job to show its details.
  3. Click the job name to edit it.
  4. On the right hand side of the page, click the Due Date, Description or Reference Number to edit the field.

View Strings in a Job (New Experience)

You can easily view all strings within a Job.

  1. Enter the Job by clicking the Job Name
  2. Under Job Summary, click View Strings
      • This will bring you to the Strings View, filtered for the Job. Read about Strings View functionality here.

View Strings in a Job (Classic)

You can easily view all strings within a Job.

  1. Enter the Job by clicking the Job Name
  2. On the right-hand side of the page, click the Content > View Strings link.

This will bring you to the List View, where you can do the following;

  • Search for a string by keyword and/or language(s). Source strings are shown by default.
  • If you select one or more languages from within the Languages drop-down, you'll then see a list of strings with their associated translations.
  • If the string has not yet been authorized, "Not Authorized" will appear instead of a translated string. However, you can authorize all content in the job using the Authorize button from the job details or job list views.
  • If the string has been authorized but not yet translated, a hyphen (-) will appear instead of a translated string.
  • For a more detailed view of the string, click the relevant row.

At the moment, there are a couple of limitations that you should be aware of:

  • Entities such as " & are not unescaped. 
  • Placeholders and HTML tags are displayed as plain text.
  • This feature is not available for Requesters

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