This article is intended for Agency Account Owners and Translation Resource Managers. If you are a Translation Resource user, please refer to this article.
As an Agency Project Manager, your Smartling user role is either Agency Account Owner or Translation Resource Manager. The Jobs Dashboard lets you view all the jobs from your customers, across all accounts, in one place, and easily identify those with a higher priority. From here, you can manage all of your daily tasks: view strings in progress, assign work to resources, set due dates by workflow task, run a fuzzy estimate, and address any issues.
Once translators have saved and submitted their work via the CAT Tool, the completed jobs will no longer appear in the Jobs Dashboard list.
Accessing the Jobs Dashboard
Log in to Smartling. The Jobs Dashboard is the default view when you log in.
Navigating the Jobs Dashboard
By default, up to 500 jobs are displayed per page. To see more jobs, navigate to the next page in the Jobs Dashboard.
The center-panel columns of the Jobs Dashboard include the job name with the associated project name underneath, a color-coded progress bar, the total word count of the entire job, the due date, and the date the job was created.
The Jobs Dashboard shows the following columns:
Job name
Includes the name of the job, the Project name (hyperlinked, which takes you directly to that specific project and, in turn, your list of translations: Content > Translations), and the Account name.
An information icon appears under the Account name if the job includes a description.
The flag icon indicates the number of Issues.
The paperclip icon indicates the number of Job Attachments.
Languages & progress
The number of languages in the job that require assignment.
A color-coded progress bar—purple bars represent Translation and orange bars represent Editing.
Hover over the bar to display the target language, the step you are working on, and the percentage of translations saved out of the total words in the job. If you work on multiple locales for a job, you will see multiple progress bars—each bar represents a locale.
Click Expand languages to view each progress bar and language independently.
Total words
The number of words in the job.
Due date
The due date for the entire job.
Click the gear icon to assign due dates for each task in the workflow.
Authorized
The user who authorized the job for translation, and the time and date it was authorized.
Export the Jobs Dashboard
You can export a CSV file of the Jobs Dashboard by clicking the Export as CSV link.
The exported file includes the following columns:
- Job Name
- Project
- Job Number
- Account
- Description
- Issues
- Language
- Workflow step name
- Total Words
- SLS Due Date
- Overall Job Due Date
- Task Due Date
- Authorized On
- Authorized By
- Custom Fields
Customize the Jobs Dashboard
You can customize the columns of the Jobs Dashboard by switching the view from default to custom. For more information, read Customize Your Jobs Dashboard: Agency Account Owners / Translation Resource Managers.
Sorting
You can change the order in which jobs are listed in the Jobs Dashboard by using the Sort by function, which lets you sort the view by Account, Date Authorized, Overall Due Date, Task Due Date, or Risk.
Jobs Dashboard actions
Depending on the state of the job, the blue actions button can display one of the following actions:
-
View Details: Click to open the Job Details and view assigned words, unassigned words, and the due date for each workflow step.
- From here you can view the Job number, which is a unique ID for the job created by Smartling.
- You can also view the Job description, which is additional important information about the translation task, provided by Account Owner, Project Manager, or Requester users (typically the user who created the job).
- Assign: Click to assign tasks to translation resource users.
Next to the blue actions button, there is an ellipsis you can click to run a fuzzy estimate for the job. A fuzzy match estimate is only available for translation tasks, not editing tasks.
Jobs Dashboard filters
The following preset filters are available on the Jobs Dashboard:
- All Jobs (default)
- My Agency's Jobs*
- At Risk
- Due Soon
- Late Jobs
- Open Issues
- Require Assignment
- Upcoming
- Completed**
- Submitted***
*This filter is only available to users with an Agency Account Owner role.
**This filter is only available to users with a Translation Resource Manager role.
***This filter is only available to users with an Agency Account Owner role.
All Jobs
This filter lists all jobs with content in at least one workflow step that your agency, or linguists associated with your agency, can access.
It lists both the jobs that need to be assigned to a linguist and the jobs that have already been assigned.
My Agency's Jobs
This filter lists all jobs containing at least one string that has been assigned to a Translation Resource, Translation Resource Manager, or Agency Account Owner registered under your agency.
Unlike All Jobs, this filter is not based on workflow permissions; it only takes into account content that has been specifically assigned to your agency's team.
Tip: If your workflow requires you to assign new jobs to a linguist, we recommend checking the Require Assignment tab for this purpose.
Jobs at risk or late
To filter for jobs that are at risk of being late or that are already late, click At Risk or Late Jobs in the left navigation. Use this filter to quickly identify jobs that are at risk of being late, or late.
At Risk
A job with workflow task due dates may appear in the At Risk filter if a workflow task due date has passed. If a job doesn't have workflow task due dates set, it won't appear as at risk.
A job that is still in progress on or past the workflow step due date is at risk of being late.
Jobs at risk are denoted with a vertical yellow bar on the Jobs Dashboard.
Late Jobs
A job that is still in progress on or past the job due date is late.
Late Jobs are denoted with a vertical red bar on the Jobs Dashboard.
You can save any filter set used in the Jobs Dashboard. For more information, read Saved Searches.
Jobs with open issues
To filter for jobs with issues, click Open Issues in the left navigation. Note that this may also include tasks for new languages added by content owners that have not yet been assigned resources.
For more information, read our documentation for steps on how to assign work to translators.
Upcoming jobs
The Upcoming tab contains upcoming jobs in workflows you have been assigned to. This allows you to assess your workload and capacity in advance.
Completed
This filter is only available to Translation Resource Manager users.
It displays jobs that were previously available to the Translation Resource Manager user and are now fully completed for all target locales and workflows.
For a job to appear here, all target languages, across all workflows, must be completed—even those that were not previously visible or accessible to the Translation Resource Manager. If a job is still in progress, it will not be listed under the Completed preset filter, even if the remaining in-progress content is not assigned to the Translation Resource Manager.
Tip: To view strings you submitted, even if the job they belong to is still in progress, use the Strings View in the relevant customer Project.
Submitted
This filter is only available to Agency Account Owner users. It lists jobs where the agency's linguists have saved and submitted translations. Use this view to see submitted work without leaving the Jobs Dashboard.
The Submitted view displays the same columns as the main Jobs Dashboard, including job name, languages and progress, total words, due date, and authorized by.
The Submitted view is informational only. Job actions such as assigning users to content are not available in this preset view.
Finding jobs that require assignment
To assign work to translators and editors, click Require Assignment in the left navigation. Note that this may also include tasks for new languages added by content owners that have not yet been assigned resources.
For more information, read our documentation for steps on how to assign work to translators.
Run a fuzzy estimate
At any point, you can run a fuzzy estimate and download it as a CSV file. You also have the option to re-run a fuzzy estimate (Refresh Estimate). This is useful if your job has changed since the last time an estimate was created.
This fuzzy estimate differs slightly from the one in your Projects Dashboard. In the Projects Dashboard, the estimate covers only the strings in the translation step. In the Jobs Dashboard, the estimate covers all the content within the job (for the steps that are accessible to you). For example, if a job has 100 words in the translation step and 200 words in the editing step, the estimate will cover all 300 words.
Refresh data
The data shown in your list of jobs is automatically updated every 3 hours. However, if you want to refresh the data manually, simply refresh your browser.
Expand languages
From within your list of jobs, click the diagonal double-arrow icon to see each language and the workflow name, along with the breakdown of word count in each step.
The icon on the column header expands all languages for all jobs in view.
Job attachments
Job Attachments allows reference files to be associated with a job and made accessible to all users who have access to the job or its content. These files are non-translatable and do not go through the translation workflow or count toward word count estimates.
For more information, read Job Attachments: A helpful resource for your translation tasks.
Summary
The Jobs Dashboard is where you will spend your time managing translation tasks and the resources for each job. The actual translation work happens in the CAT Tool (for translation and editing tasks) and Review Mode (for review/proofread tasks).
Once translations are complete and the job is published, the job will no longer appear on your Jobs Dashboard.
You can download translated files from the List View.