Agency Project Managers

Jobs Dashboard for Agencies

This article is for Agency Account Owners.

Overview

Content in Smartling is generally organized and prioritized in the following way:

Jobs.png

A Smartling project (such as a mobile, web, files, or connector project) may contain one or more jobs. You may have multiple projects, each containing multiple jobs. The Jobs feature allows you to group and prioritize content for translation by due date, as well as monitor the progress throughout completion. Each job contains strings, consisting of words or phrases. When using the CAT tool, those strings are broken down into segments. For more information on strings and segments, see Content Parsing.

A job can be created on a file basis, or by selecting individual strings to be included in a job. 

Jobs Dashboard

Once you've logged in to Smartling, click the Jobs Dashboard link to see all jobs from your customers, across all accounts. You'll be able to easily view strings in progress, assign translations to resources, set due dates by workflow, and address any issues.

jobs_dashboard.png

Assign Work

From the Jobs Dashboard, you can easily see all the jobs within a given project, or by using the Project filter. (If you have translations that have not been packaged into a job, you will need to drill down into each project to process any translations.)

  1. To assign work to Translators and Editors, click Require Assignment from the left navigation.
    req_assign.png
  2. Click the name of a job to show the list of translations that need to be assigned to your resource. 
  3. Click Assign and select the user(s) to which you wish to assign work. (A maximum of 5,000 strings can be assigned. Repeat to assign more.)
    • If you'd like to adjust the number of words that gets assigned, select the Translator's name, enter the number of words to assign, then click Adjust Word Count. Smartling will find the set of complete strings with the closest word count that can be assigned.
      assign_task.png

It may take a few minutes to see updated content available for assignment.

View Job Progress

From the Jobs Dashboard, you'll see the Work In Progress column containing a percentage of completed translations for that specific job. Click the row to see a more detailed view of the job.

Filter for Jobs at Risk or Late Jobs

To filter for jobs at risk of being late or jobs that are late, click Jobs At Risk or Late Jobs from the left navigation. A job will show as being at risk, or late, if the job contains at least one language that has not yet reached the published step.

  • Jobs at risk are denoted with a vertical yellow bar.
  • Late jobs are denoted with a red vertical bar.

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Find Jobs With Issues

To filter jobs with issues, click Open Issues from the left navigation. Under the Issues column, you'll see the number of issues that need to be resolved for each job that has an open issue. If you hover over the number, you will quickly see which language has an issue. In the example below, Germany has one issue.

germany.png

  1. Click on the language with the issue(s). This will open Content > Translations (also referred to as the "List View").
  2. Mouse over the translation to reveal the View Issues link. Click the link to show the String Details dialog box. 
  3. Click the issue to Comment or Comment & Close.

 

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