Welcome to Smartling!
This tutorial will help you navigate through your Smartling dashboard as a Project Manager or Account Owner in our Enterprise edition.
Login and Notification Settings
Once your Smartling account has been set up by one of your team members or by your Smartling Customer Success Manager, you will receive an invitation email from Smartling. Please click on the activation link to register your account and set up a password.
Once your registration is completed, you can now log in and adjust your email notification preferences.
You can find more information about all notification settings here.
If you would like to receive personalized recommendations regarding the best notification settings for your account, please reach out to your Smartling Customer Success Manager.
Account Structure: Projects, Jobs and Strings
After you have logged into your account, follow this tour to get familiar with the navigation and structure of your Smartling dashboard.
Click here for a more detailed introduction to Projects and Jobs.
More information on creating new Projects, including a video walk-through, is available here.
For personalized recommendations regarding the number and types of Projects required for your Smartling account, please reach out to your Smartling Customer Success Manager.
Project Settings
To help you better understand the Project Settings, the following videos provide an introduction to some important concepts:
Linguistic Package
The following video provides a short introduction to the concept of a Linguistic Package in Smartling.
If you are responsible for setting up Linguistic Packages for your organization, please reach out to your Smartling Customer Success Manager, who will provide further guidance regarding the most suitable setup for your account.
More detailed information about Linguistic Packages and Linguistic Assets is available here.
Video tutorials about some of the available Linguistic Assets can be watched here.
Languages
Learn how to manage the languages for your Smartling Project.
You can find a full list of supported languages here.
A full checklist for adding new languages to your Project is available here.
Workflows
We recommend watching this short tutorial for an introduction to workflows, before scheduling an in-depth workflow consultation call with your Smartling Customer Success Manager.
You can find a video tutorial on creating a new workflow here.
For detailed information on managing workflows and all workflow settings, click here.
Team & MT Hub: Manage who translates your content
Detailed information on all user roles is available here.
For more information about Smartling's Machine Translation Hub, please visit our Video Tutorial on Getting Started with Machine Translation.
Creating a new Translation Job
A list of all supported file types is available here. For each file type, you can find more information about the correct format and the available file directives or instructions.
Video tutorials for some of the available file types are available here.
More information about all Connectors and Plugins is available here.
From this overview, click into the Connector or Plugin that you would like to use, for further guidance on how to create translation Jobs.
For some of our Connectors, video tutorials are available here.
You can find a more detailed video tutorial on creating Jobs with the Global Delivery Network (GDN) here.
Monitoring and Managing Translation Jobs
Job Lifecycle
Watch this short video to learn more about the lifecycle and status changes that a translation Job goes through.
Jobs Dashboard Overview
Watch this short walk-through to learn how to navigate the Jobs Dashboard.
For more details about your Jobs Dashboard and all available information and actions, click here.
Job Details
Watch this short walk-through to learn more about the details you can check for each translation Job, such as their due date and cost estimate.
For detailed information on how to check and manage all Job Details, click here.
More detailed information about cost estimates is available here.
Click here to learn more about our SmartMatch feature.
Issues: Communicating with Linguists and Agencies in Smartling
The following video provides an overview of Smartling's Issues feature, which allows linguists and agencies to communicate with you, or with each other.
We would recommend identifying a dedicated team member who will be responsible for answering or triaging new source issues.
Click here for more information on communicating with your agencies and linguists.
For further details on issue notifications, please click here.
Here, can find more information on managing issues with Slack.
Finding and Managing Strings: Content Search & Strings View
Watch this short walk-through to learn about Smartling's string search options, which allow you to find source content and translations within a specific Project or across your entire account.
For detailed information about the account-wide Content Search, click here.
For detailed information about the project-level Strings View, click here.
To learn more about all Strings View filters, click here.