Smartling's AI Hub is a centralized solution for translation with Neural Machine Translation providers or Large Language Models, which can be further enriched with AI features to improve the translation output.
Benefits of using Smartling's AI Hub
Machine translation (MT) engines offer a cost-effective way of translating content at a rapid speed. Traditionally, MT relied on mechanical, rule-based word substitution from the source language to the target language. However, with advances in deep learning and machine learning, MT has evolved to produce significantly higher-quality results, generating more accurate and natural-sounding translations. Large Language Models (LLMs) offer similar benefits, with some caveats and considerations.
Both MT and LLMs can be powerful translation solutions depending on your goals. With Smartling, you can seamlessly integrate MT or LLM translation into your workflows while still benefiting from the control and scalability of a Translation Management System (TMS).
By integrating your linguistic assets, such as your glossary or translation memory, the translation output is more tailored to your organization's tone and terminology.
Additional AI features can be used to further smooth and enhance the translation output.
What is included in the AI Hub?
Smartling supports a wide range of NMT providers and Large Language Models, which can be used to translate your content in a variety of ways.
MT workflows and integrations
All of the following ways of utilizing machine translation are comprised of Smartling's AI Hub*:
- Machine translation workflows:
Any content uploaded to the Smartling platform can be translated using a machine translation workflow, either with or without a human editor in the loop. Smartling also offers a range of innovative AI features to help enhance and refine the machine translation output. - Direct MT integrations:
Display machine translations directly on your website (by using Smartling's Global Delivery Network) or in a range of connecting platforms (e.g., ServiceNow or Zendesk), without needing to upload the content to the Smartling platform. - MT API:
Smartling's publicly available MT API allows you to integrate machine translations with any application used by your organization. - Smartling Translate:
Smartling Translate is Smartling's easy-to-use machine translation portal, allowing you to translate text or files instantly without any configuration.
For each of these use cases, you can select your preferred MT provider or LLM and customize the translation output by integrating your linguistic assets.
* Please reach out to your Customer Success Manager for information on pricing inclusions.
Optional add-ons to enhance the MT output
- As an optional add-on, Smartling's AI Toolkit allows you to further optimize your machine translation workflows. The AI Toolkit is a bundle of innovative, AI-powered features that help enhance the machine translation output and gain insight into the expected quality level.
- Smartling also offers custom MT engine training. This service can help significantly enhance the machine translation output quality and tailor it to your stylistic and terminology preferences.
AI Hub features in the CAT Tool
The AI Hub also helps human linguists work more efficiently, by providing AI-enhanced features in the CAT Tool:
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MT suggestions in the CAT Tool:
Even if you opt for a human translation workflow, machine translation can still play an important role in helping linguists translate your content more efficiently. Machine translation suggestions in the CAT Tool provide a first base translation, which can be amended and edited by the linguist. - Quality Check AI Correction:
For strings with a quality check error, translators can automatically generate a fix via Quality Check AI Correction. For many types of quality checks, this allows linguists to fix errors at the click of a button.
Where can I find the AI Hub?
Smartling's AI Hub and its innovative features are automatically embedded in all of your machine translation processes.
Most settings related to machine translation can be adjusted from your Machine Translation Settings under your Account Settings.
If you are using the AI Toolkit, you can also access a separate AI Toolkit Dashboard to monitor its benefits. Some of the Toolkit's features are enabled and managed directly on the workflow using the AI-powered enhancements.
How to get started with Smartling's AI Hub
Step 1: Activate Smartling's AI Hub
Reach out to your Customer Success Manager to activate Smartling's AI Hub for your account. Please note that this is a paid product. For pricing information, please contact your Smartling Customer Success Manager.
Info: If your organization wishes to use machine translation only, without the use of any AI features, please contact your Customer Success Manager. If desired, AI-powered features can remain disabled.
Step 2: Create an MT Profile for your preferred provider
To apply machine translations where needed, Smartling allows you to set up as many MT Profiles as required. MT Profiles are a collection of configurations for the MT engines and LLMs used to translate your content.
Your new Smartling account already comes with a pre-configured MT Profile called Smartling Auto Select. This is Smartling's-own MT Profile, which intelligently routes your content to the best suited NMT engine.
Tip: For information on the Smartling Auto Select MT Profile, read our documentation on Smartling Auto Select.
In addition to Smartling Auto Select, you can create custom MT Profiles to use an MT provider or LLM of your choice. Click here for more information.
Step 3: Use the MT Profile to translate your content
Once an MT Profile has been created and customized, it can now be used to translate your content in the Smartling platform, or using one of our MT integrations.
Enabling MT Profiles in Workflows
For information on how to enable MT Profiles in Machine Translation workflows, read our documentation on Setting Up a Machine Translation Workflow.
Enabling MT Profiles in MT integrations
For information on how to enable and configure the MT Profiles you want to use with one of Smartling's MT integrations, click here.
Enabling MT Profiles in the CAT Tool
For information on how to enable MT Profiles in the CAT Tool, read our documentation on Machine Translation in the CAT Tool.
Step 4: Track your MT and AI Toolkit usage
From the Account Dashboard, you can track your account's MT words and AI Toolkit words usage at any time to avoid any overages or bottlenecks.