Notification Settings
Enable email notifications to help stay on top of content changes during the translation workflow process. Notification settings can be customized on a per project basis.
You can reply to issues via email.
Configure Email Notifications Per Project (New Experience)
- In a project, click your name in the upper right corner > Edit Profile
- Click the Notifications tab.
- Select or clear the checkboxes next to each notification you want to receive.
- For some notifications you will have the option to receive the notification at regular intervals (approximately once every hour as needed) or just once a day.
Configure Email Notifications Per Project (Classic)
- Go to Projects Dashboard and select a project.
- At the top right of the page, click the drop down arrow next to your name.
- Select Project Notifications.
- Choose which notifications to receive by toggling the ON/OFF button for each setting.
Notification Options
Depending on your role, you will see one or more of the following notification options:
Jobs |
Notification |
User Role Recipient |
Daily status report |
Get notified with a list of jobs awaiting authorization, in progress, or completed, within the last 24-hours. | Account Owner, Project Manager, Requester |
New job requires approval | Get notified when a Requester has submitted a job, and you need to review and authorize. | Account Owner, Project Manager |
New job notification | Get notified when a new job is created. | Agency Owner |
Job was rejected | Get notified with an Account Owner or Project Manager rejects the job submitted | Requester |
Job was approved
|
Get notified with an Account Owner or Project Manager approves the job submitted | Requester |
Job complete | Get notified when the job is complete | Requester |
Content |
Notification |
User Role Recipient |
Content available for authorization | Get notified when new content is awaiting authorization. | Account Owner, Project Manager |
Content available for work assignment |
Get notified when content is authorized and ready to be assigned.
Delivery Options (AO/PM) Near real-time: High frequency notification - sent within minutes of content being available, if any new content has been authorized. This is the default for each user role recipient |
Account Owner, Project Manager, Agency Owner, Translation Resource Manager |
Content available for work |
Get notified when the content reaches your step in the workflow.
Delivery Options (AO/PM) Near real-time: new events are batched up and a summary of the content is sent within minutes of content being available in your step; if anything new has happened. This is the default for each user role recipient. |
Account Owners, Project Managers, Agency Owner, Translation Resource, Translation Resource Manager |
Content available for claiming |
Get notified within minutes of a Job being available for claiming, if claiming is enabled. |
Translation Resource |
Files |
Notification |
User Role Recipient |
File uploaded | Get notified within minutes when a file has been uploaded. | Account Owner, Project Manager |
File ready for download | Get notified within minutes when a file can be downloaded, per language. | Account Owner, Project Manager |
Issues |
Notification |
User Role Recipient |
Source issue (open, comment) | Can get notified when a source issue is opened or commented upon. | Account Owner, Project Manager, Requester*, Agency Owner, Translation Resource*, Translation Resource Manager* |
Source issue closed |
Can get notified when a source issue is closed. | Account Owner, Project Manager, Requester*, Agency Owner, Translation Resource*, Translation Resource Manager* |
Translation issue (open, comment) |
Can get notified when a translation issue is opened, or commented upon. |
Account Owner*, Project Manager*, Requester*, Agency Owner*, Translation Resource, Translation Resource Manager |
Translation issue closed |
Can get notified when a translation issue is closed. |
Account Owner*, Project Manager*, Requester*, Agency Owner*, Translation Resource, Translation Resource Manager |
* Can receive notifications after they participate/comment in the Issue dialog
For a more granular break-down of Issue Notifications by user role, click here.
Update your profile to setup an alternative email address to receive notifications.
Ensure no-reply@smartling.com is added to your list of accepted senders.