Notification Settings

Enable email notifications to help stay on top of content changes during the translation workflow process. Notification settings can be customized on a per project basis.

You can reply to issues via email. 

Configure Email Notifications Per Project (New Experience)

1. In a project, click your name in the upper right corner > Edit Profile
2. Click the Notifications tab.
3. Select or clear the checkboxes next to each notification you want to receive.
4. For some notifications you will have the option to receive the notification at regular intervals (approximately once every hour as needed) or just once a day.

Configure Email Notifications Per Project (Classic)

1. Go to Projects Dashboard and select a project. 
2. At the top right of the page, click the drop down arrow next to your name.
3. Select Project Notifications.
4. Choose which notifications to receive by toggling the ON/OFF button for each setting.

Notification Options

Depending on your role, you will see one or more of the following notification options:

Jobs	Notification	User Role Recipient
Daily status report	Get notified with a list of jobs awaiting authorization, in progress, or completed, within the last 24-hours.	Account Owner, Project Manager, Requester
New job requires approval	Get notified when a Requester has submitted a job, and you need to review and authorize.	Account Owner, Project Manager
New job notification	Get notified when a new job is created.	Agency Owner
Job was rejected	Get notified with an Account Owner or Project Manager rejects the job submitted	Requester
Job was approved	Get notified with an Account Owner or Project Manager approves the job submitted	Requester
Job complete	Get notified when the job is complete	Requester

 

 

Content	Notification	User Role Recipient
Content available for authorization	Get notified when new content is awaiting authorization.	Account Owner, Project Manager
Content available for work assignment	Get notified when content is authorized and ready to be assigned.   Delivery Options Near real-time: High frequency notification - sent within minutes of content being available, if any new content has been authorized. This is the default for each user role recipient Daily: new events are batched up and the summary of the content is sent once a day; if anything new has happened.	Account Owner, Project Manager, Agency Owner, Translation Resource Manager
Content available for work	Get notified when the content reaches your step in the workflow.    Delivery Options Near real-time: new events are batched up and a summary of the content is sent within minutes of content being available in your step; if anything new has happened. This is the default for each user role recipient.  Daily: new events are batched up and the summary of the content is sent once a day; if anything new has happened.	Account Owners, Project Managers, Agency Owner, Translation Resource, Translation Resource Manager
Content available for claiming	Get notified within minutes of a Job being available for claiming, if claiming is enabled.	Translation Resource

 

 

Files	Notification	User Role Recipient
File uploaded	Get notified within minutes when a file has been uploaded.	Account Owner, Project Manager
File ready for download	Get notified within minutes when a file can be downloaded, per language.	Account Owner, Project Manager

 

 

Issues	Notification	User Role Recipient
Source issue (open, comment)	Can get notified when a source issue is opened or commented upon.	Account Owner, Project Manager, Requester*, Agency Owner, Translation Resource*, Translation Resource Manager*
Source issue closed	Can get notified when a source issue is closed.	Account Owner, Project Manager, Requester*, Agency Owner, Translation Resource*, Translation Resource Manager*
Translation issue (open, comment)	Can get notified when a translation issue is opened, or commented upon.	Account Owner*, Project Manager*, Requester*, Agency Owner*, Translation Resource, Translation Resource Manager
Translation issue closed	Can get notified when a translation issue is closed.	Account Owner*, Project Manager*, Requester*, Agency Owner*, Translation Resource, Translation Resource Manager

* Can receive notifications after they participate/comment in the Issue dialog

For a more granular break-down of Issue Notifications by user role, click here.

Update your profile to setup an alternative email address to receive notifications.

Ensure no-reply@smartling.com is added to your list of accepted senders.