Who is responsible for adding translators and reviewers?
When working with a translation agency or Language Services Provider (LSP), they are responsible for adding their team of translators to Smartling. A linguist will only be correctly affiliated with the agency if they are added directly by the agency.
If you are working with any freelance translators or editors, or have any multilingual teammates within your organization that could review translations, an Account Owner or Project Manager in your organization should complete all steps to invite them to Smartling and add workflow assignments to their profile.
Adding a Linguist
Adding Translators, Editors and/or Reviewers gives them access to translate or edit content for the workflow steps they have been assigned to.
Note: If you intend on re-adding a previously deleted user email address to Smartling, contact your Smartling Representative to re-activate the deleted email address.
Step 1: Invite them to Smartling
- Go to Team > Users.
- Click Invite User.
- Click on the appropriate user role and enter the email address of the new user.
- For individual translators, editors or reviewers, choose the role Translation Resource.
- For linguists managing a team of translators, choose the role Translation Resource Manager.
- Click Confirm.
Immediately after adding the user to the account, you must give them at least one workflow assignment. The linguist's invitation email will not be sent until a workflow assignment has been added to their profile.
Step 2: Add workflow assignments to their profile
- Click Add Assignment.
- Select a language they should be assigned to, a workflow, and a step.
- Click Add Assignment. Add more workflow assignments if the user needs access to multiple workflows or steps.
- Click Save Changes or Cancel to exit.
An invitation email will then be sent to the linguist once you've added a workflow assignment. If they've already registered with Smartling, they will be invited to work on the specific account.
If you need to give the same linguists access to two accounts for two different functions (i.e. to translate in one and project manage in another), read our documentation on giving users two roles for two accounts.
What's Next?
- Learn about managing user invitations here.
- Learn about changing a user's role here.
- Learn about removing user assignments here.
- Learn about remove a user here.