User & Resource Management

How to Change a User's Role

In Smartling, there are six different user roles. Read our documentation on User Permissions for more information about each role's access.

As an Account Owner, Project Manager, or Agency Account Owner, you can change an active user's role.

Account Owners can change any user role to any user role.

Project Managers can change Project Manager and Requester users to any user role.

To change a linguist's user role, the Project Managers must first remove Translation Resource and Translation Resource user roles and re-invite them to the account.

The Translation Resource or Translation Resource Manager user will keep the same workflow assignments, even after their role has changed. You can update workflow assignments before or after changing the user's role.

Change a User's Role (New Experience)

  1. Go to Account SettingsTeam > People.
  2. Click the name of the user.
  3. Near the top right of the page, click Change Role.
  4. Select the new user role.
  5. Click Change Role.

Change a User's Role (Classic)

  1. Go to Team > People.
  2. Click the name of the user.
  3. Near the top right of the page, click Change Role.

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