User & Resource Management

Change a User's Role

In Smartling, there are six different user roles. See User Permissions for more information about each role's access.

  • Account Owner
  • Project Manager
  • Requester
  • Agency Account Owner
  • Translation Resource Manager
  • Translation Resource (Translator, Editor, or Reviewer)

As an Account Owner or Project Manager, you have the ability to change user roles.

Account Owners can change any user role to any user role.

Project Managers can change Project Manager and Requester users to any user role. Project Managers must first remove Translation Resource and Translation Resource user roles and re-invite them to the account, to change their user roles.

The Translation Resource or Translation Resource Manager user will keep the same workflow assignments. You can add and remove workflow assignments before or after changing the user's role.

Change a User's Role (New Experience)

  1. Go to Account SettingsTeam > People.
  2. Click the name of the user.
  3. Near the top right of the page, click Change Role.
  4. Select the new user role.
  5. Click Change Role.

Change a User's Role (Classic)

  1. Go to Team > People.
  2. Click the name of the user.
  3. Near the top right of the page, click Change Role.

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