How to Remove a User's Account

Info: This article covers how to remove an Account Owner, Project Manager, Requester or Content Viewer user from Smartling.

Considerations

• Account Owners and Project Managers can remove a user account.
• Account Owners can remove any user account, while Project Managers can remove all but Account Owner users.
• Once a user's account has been removed, they will no longer be able to access the Smartling account, but their data and activity will be retained. Removed users can be re-added at anytime.
• Separately, users can request to have their Smartling user account fully deleted. This action cannot be performed directly by users and must be completed by a Smartling representative. If you want to re-add a user that previously had their account deleted, contact your Smartling representative to reactive it.

If you want to remove a translator, read How to Remove a Translator's Workflow Assignments and How to Remove a Translator from a Smartling Account.

Remove a user account

1. Access the Team Dashboard from Team > Users
2. Select the user account(s) you wish to remove by clicking the check box next to their username(s)
3. From the Actions menu, click Remove Users
   
   
4. Click Confirm to remove the user, or Cancel to exit