Smartling Language Services (SLS) provides professional, managed translation services directly within the Smartling platform. Whether you need a one-time translation or an ongoing translation partner, SLS delivers high-quality results with a dedicated team and streamlined workflows.
Why work with Smartling Language Services?
- ✅ Transparent, upfront cost estimations
- ✅ Language quality guaranteed with our Translation Satisfaction Guarantee
- ✅ Ready-to-go workflows built into your Smartling account
- ✅ Rush Job functionality for time-sensitive content
- ✅ One word minimum
- ✅ One monthly invoice
- ✅ One point of contact — a dedicated project manager
People
Every account in Smartling comes with a Smartling Language Services project manager who acts as your single point of contact for all translation needs. Your project manager coordinates linguist selection, manages timelines, and ensures quality standards are met.
You can also meet your translators and connect over your brand and style. Your professional translators will work with your content, and as you grow, so will your relationship.
Services
Smartling Language Services offers a comprehensive suite of services for all your translation needs, including:
- Human Translation and Editing — Professional translation with a dedicated editing step for maximum quality
- AI-Powered Human Translation — AI-assisted translation with human review for faster turnaround
- AI Translation — Fully automated AI translation for high-volume, lower-complexity content
- Creative Translation (Long Form) — Adapted translations for marketing and creative content
- Transcreation (Short Form) — Culturally adapted messaging for slogans, taglines, and campaigns
For a detailed breakdown of each workflow, see Smartling Language Services Workflows.
Optional services
- Linguistic Quality Assurance (LQA) — Evaluate and score translation quality using Smartling's MQM dashboard. For more details, see Overview of Linguistic Quality Assurance.
- Translation Certificates — Download ISO-standard certificates confirming translation completion — especially useful in regulated industries. See Certificate of Translation by Smartling Language Services.
- Desktop Publishing (DTP) — Post-translation formatting and typesetting for design-heavy file types. DTP adjusts translated files to create professionally designed documents in the target language, accounting for text expansion, right-to-left scripts, and other layout considerations. See Cost Estimates for Desktop Publishing.
Quality
You can sit back and relax knowing that our team is dedicated to delivering the highest quality translations. SLS maintains industry-leading performance, with 99.4% of words delivered on time and 98.7% of translations unchanged after published.
All SLS workflows are backed by the Translation Satisfaction Guarantee, which ensures that translations meeting the guarantee criteria will be reworked at no additional cost if they do not meet quality expectations.
For freelance translators and editors
If you are a freelance translator, proofreader, or editor working on Smartling Language Services projects and have questions about assignments, invoicing, payments, or your translator account, email linguists@smartling.com.
If you are a translator interested in working with Smartling Language Services, visit our translator information page.
Ready to work with us?
Contact translation@smartling.com to get started with Smartling Language Services.
For more information, contact your Customer Success Manager about working with Smartling Language Services.