The AI Toolkit, as well as Smartling's AI-powered workflows and LLM integrations, leverage Large Language Models from various different providers to enhance cost savings and to improve the quality of your machine translations.
By default, Smartling's AI features are LLM-agnostic. Smartling automatically selects the best-performing LLM provider for each AI feature, continuously evaluating and updating models and prompts to ensure the optimal provider is always used.
If your organization has specific privacy and security policies, you can choose your preferred LLM providers to use with the AI Toolkit, with AI-powered workflows and with Smartling's LLM integrations.
By default, all supported LLM providers are enabled. Each provider can be disabled from the LLM Providers page, as required.
Account Owners and Project Managers can view LLM Providers settings. However, only Account Owners can modify these account-level settings. Project Managers have read-only access.
Accessing the LLM Providers settings
- From the top navigation bar of your Smartling dashboard, access the AI Hub.
- Click into the LLM Providers tab.
Tip: The LLM Providers page allows you to manage the use of Large Language Models for AI features that enhance the translation output, but it does not impact the use of LLMs as your primary translation provider. For information about LLMs as translation providers, see Translating with LLMs in Smartling.
Managing AI cloud platforms
From the AI Hub > LLM Providers > AI Cloud Platforms, you can manage which LLM providers are enabled for your account.
By default, all of the following providers are enabled, and their LLMs may be used for any AI-powered feature throughout the Smartling platform:
- OpenAI: If this provider is enabled, Smartling may use all current GPT models.
- Microsoft Azure: If this provider is enabled, Smartling may use all current GPT models.
- Anthropic: If this provider is enabled, Smartling may use all current Claude models.
- Vertex AI by Google: If this provider is enabled, Smartling may use all current Gemini models.
- Amazon Bedrock by Amazon: If this provider is enabled, Smartling may use all current Nova and Claude models.
- WatsonX by IBM (coming soon): This provider will be available soon.
Smartling will automatically select the best suited provider for LLM-powered functionalities and workflows throughout the platform.
Disabling individual LLM providers
By default, all supported LLM providers are enabled.
To disable individual AI cloud platforms:
- Switch off the toggle next to the provider name.
- In the pop-up dialog, confirm that you would like to disable the selected provider.
Example:
Warning: Disabling certain LLM providers may impact the effectiveness of Smartling's AI features and produce varying results.
Once a provider is disabled, Smartling will use only the remaining, enabled providers for LLM functionalities. Smartling will automatically select the best suited platform from all of the remaining, enabled providers.
Info: Smartling's AIT and AIHT workflows, as well as most of Smartling's AI features, are supported by each provider, and can still be used as long as at least one provider is enabled.
However, the following two features can only be used with specific providers and will no longer be available if the required providers are disabled:
• Quality Check AI Correction: This feature is only supported with OpenAI. If OpenAI is disabled, this feature becomes unavailable.
• Smartling Translate's AI Editor: This feature is only supported with OpenAI and Vertex AI. If both OpenAI and Vertex AI are disabled, this feature becomes unavailable.
Disabling the use of LLMs in Smartling
By default, Smartling uses Large Language Models for platform-wide LLM integrations, as well as for the AI Toolkit.
If desired, the use of LLMs can be disabled completely. To do so, please contact your Smartling Customer Success Manager.
Warning: By completely disabling the use of Large Language Models for your account, the AI Toolkit, as well as features like AI-Enhanced Glossary Term Insertion, and workflow options like AI Translation (AIT) or AI-Powered Human Translation (AIHT) by Smartling Language Services, will no longer work as expected.