If you have specific subtypes for Source or Translation Issues, Account Owners can manage custom subtypes in Account Settings > Issue Subtypes. Here you will find a list of all the default issue types, which you can edit, disable, or add a new subtype to the list.
Subtype Codes are for Smartling's API integration only. They are essentially a UID for the subtypes, which is typically a replica of the subtype name.
Create Custom Subtypes
Click Add New Subtype
Choose the issue type - Source or Translation
Insert the subtype name
Max character limit: 80
The subtype code for the API will autopopulate with the name of the subtype. This can be modified, but it is recommended to keep it consistent with the subtype name.
Click Confirm
Edit Subtypes
To edit any subtypes, click the ellipsis beside the subtype > Edit Subtype.
You cannot edit the subtype code for API
Editing the subtype does not affect the subtype code for API
Disable Subtypes
To disable any of the subtypes, click the ellipsis beside the subtype > Disable.
Disabling an issue subtype will prevent new issues from being recorded with this subtype. Existing issues will not be affected.
Choose to show or hide disabled subtypes by selecting or unselecting the checkbox beside "Show disabled Subtypes".