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Zendesk Support Plugin Version History

Version 2.1.3

Improvements

  • Disconnect button is only enabled for admin users

    Zendesk Disconnect admin only.png

Version 2.1.2

Improvements

  • Improved error handling

Version 2.1.1

Improvements

  • Added confirmation dialog for the Disconnect button

Version 2.1.0

Improvements

  • The application now shows non-closable warning overlay if opened on a closed ticket
  • The application now shows non-closable warning overlay if opened on a ticket that was created from the messaging channel

Version 2.0.9

Improvements

  • The Source language selection on the main screen now offers more available locales and type-ahead search
  • The agent permissions screen now offers more available locales and type-ahead search when selecting the agent's readsInLocales and writesInLocale

Version 2.0.8

Bug fix

  • Fixed detected source locale field's default value when the application loads

Version 2.0.7

Improvements

  • Sidebar App implemented from scratch. Used the latest js libs
  • The connection dialog now includes a new option Automation Type
  • The App was renamed to Smartling for Support and is now available on the Zendesk marketplace
  • Please read the documentation on how to migrate an already installed App

Version 1.1.1

First public release

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