Getting Started with Smartling

New Smartling Experience - Beta

This article is for users participating in the beta release of the new Smartling experience. This document is intended to help you locate all of your existing features in the new experience. It also covers 3 new features only available in the new experience. Comprehensive updates to our documentation in the Help Center will be done at general availability.

Viewing the New Experience

If you are part of the closed beta, you will see the new experience upon login. You'll be able to try out the new experience while still having the opportunity to revert back to the classic view. No data will be lost if you switch between experiences during the beta release.

To switch between experiences, click on your profile icon in the upper right-hand corner of your screen and select Profile. On your profile page, toggle New Experience setting ON/OFF.

During your beta, we encourage you to submit any comments or questions through this form.

New Features

All features that were available to you in the classic experience, are available in the new experience. 3 new features are available only in the new experience. They are described below:

  • Strings View
    The Strings View is designed to enable you to see all content across workflow states more easily compared to the List View in the classic experience. For example, "Excluded", "Authorized", and "Awaiting Authorization" states can be seen all at once - without having to toggle between different pages. With robust filter features, you can manage your content with fewer clicks. Learn more about the Strings View.
  • GDN Pages
    This new view in GDN projects enables you to easily find the content you need to translate, review, publish, or exclude at a page level. Content is presented in a "files"-like grid view, organized by your site's URLs. Learn more about GDN Pages.
  • Dynamic Workflows
    Automatically direct content to a step in one workflow path or another based on set conditions. Learn more about Dynamic Workflows.

New Navigation Experience

We've changed our interface to simplify the user experience and increase focus on key functions that are needed to perform common daily tasks. As a best practice, the use of jobs is encouraged, so that you can take advantage of the jobs dashboard and associated features.

Key changes to highlight include:

  • Top navigation: This has been simplified to the areas that you need to manage, track and report on your translation requests. Account level settings and configurations are still available, accessed from within the new Account Settings menu.
  • Project Summary: The project summary page has a new look and feel, and is now more actionable. It provides information on jobs, open issues, and deeper insight into the progress across languages
  • Project Settings: Click on the gear icon on the top right of the project summary to view and manage key project settings such as active languages, workflow, and linguistic packages.

Locating Features  (Classic vs. New Experience)

Account Dashboard

Classic: Click the Smartling logo to access the Account Dashboard Classic: Click the Smartling logo to access the Account Dashboard
acount_dashboard.png  Screen_Shot_2019-06-04_at_4.11.14_PM.png 

API Keys

Classic: Click the API menu New: Click Account Settings and select API
account_API.png Screen_Shot_2019-06-04_at_4.07.04_PM.png


Team > People/Agencies

Click the Account Settings dropdown arrow and select Team.

account_team.png Screen_Shot_2019-06-04_at_4.03.35_PM.png



Project Settings

Languages (NEW)

On this new page, you can add or remove a language, and configure a style guide for a project.

Go to Projects > Select a project > gear icon > Project Settings > Languages


Classic: Go to Projects > Select a project > Project Settings > Translation Workflow New: Go to Projects > Select a project > gear icon > Project Settings > Workflow
workflows.png Screen_Shot_2019-06-04_at_4.16.26_PM.png

New! Learn about Dynamic Workflows here 


Upload a File:

Projects > Select a project > Content > Files > Upload Files
Projects > Select a project > Upload Files
files.png Screen_Shot_2019-06-04_at_4.18.09_PM.png


Request a Translation:

Projects > Select a project > Content > Files > Select the files > Request Translation
Projects > Select the files > Request Translation
req_trans.png Screen_Shot_2019-06-04_at_4.20.40_PM.png


Translations (List View) 

Projects > Select a project > Content > Translations ("list view")

Projects > Select a project > Gear Icon > Workflow Summary > Click a word counter

list_view.png Screen_Shot_2019-06-04_at_4.24.36_PM.png


Strings View (NEW)

Learn more about the Strings View

Project > Select a project > Click a file > Click a language link



Image Context

This is for uploading an image, such as a JPG or PNG file, for context.

Projects > Select a project > Content > Image Context > Upload Files

Projects > Select a files project > Context tab > Upload Files

image_context.png Screen_Shot_2019-06-04_at_4.30.56_PM.png



GDN Pages (NEW)

This is a new page that has no equivalent in the classic experience.

Projects > Select a GDN project > Pages



GDN Settings

Projects > Select a GDN project > Global Delivery Network > Domains

Projects > Select a project > Gear Icon > Project Settings

gdn_domain.png Screen_Shot_2019-06-04_at_4.41.26_PM.png


GDN Capture Domain (NEW)

All new GDN projects now have an automatically configured "capture domain" for each domain that is added to that project. This is a localized domain that can capture content, but uses "pseudo localization" to show all strings rather than the actual translations. In other words, all content that passes through the proxy will appear pseudo-localized.

This is useful because:

  • It's a great way to see what is or isn't getting captured by the GDN, or rather, what is or isn't passing through the proxy.
  • It is an alternative to arbitrarily picking one target language and browsing the site in its translated state (if available).
  • It's easy for the user to read the content and identify what has or hasn't been captured.

edit_mode URL parameters are not supported.

Projects > Select a GDN project > Pages > Capture Domain


Connector Settings

Zendesk, Contentful, Marketo, Salesforce, Hubspot, etc.

Projects > Select a connector project > Project Settings > Connector Settings

Projects > Select a connector project > Gear Icon > Project Settings > Connector Settings

zendesk.png Screen_Shot_2019-06-04_at_4.53.47_PM.png



All reports are now available account-wide and access from the top navigation "Reports" menu.


Jobs / Projects / Strings navigation

On February 24, 2020 Smartling released the last in a series of incremental updates to the navigation between jobs, the job detail pages, and the strings that are in those jobs. These changes to the navigation and page design help users manage their jobs and the strings in them (and the files, for for file-based jobs). It provides more clarity for the context of the objects in the system, while making it easier to do common tasks such as reviewing the strings in a job or managing content between multiple jobs.

The project pages now have a secondary Jobs tab, that lets you focus on the jobs in just that project. All the standard job filters except "Project" are available.

The jobs detail page which includes the summary about the job and has tertiary tabs to show the details of the job.  Files (for file based jobs), the Workflow and Languages summaries for the job, as well as the job's History and Quality score now appear in the context of the project that the job belongs to. These details they will be shown in the project's Jobs tab, whether you are coming from the Account Level Jobs Summary, or the project Jobs tab itself.

Lastly, when you click any link to strings on the job detail pages to see the strings in the job (e.g. view all strings, by language, by workflow, etc.) you will be navigated to the project's Strings tab, filtered for that job, and other states as appropriate.  A special "back" link will appear so that you can go back to the job detail page that you were on.  This back link will work no matter how you update the strings list to filter and view strings, including possibly winning the search to see strings in other jobs. This special link only appears when you come the Strings tab from the job summary pages.


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