What's New

Ever wonder how much content is actually getting machine translated? 🤔

The new MT Usage Report gives you insights to the volume of machine translation in your account and how your MT usage is trending over time.

You can view how many words each MT provider is translating for you, and what areas in Smartling use MT in your account, including:

✅ MT used in workflows

✅ MT used in the GDN

✅ MT used in the Zendesk Support Plugin

Tip: For more information, read MT Report.

Localize your designs while remaining in your creative flow with Smartling's plugin for Adobe.

The Smartling plugin allows you to send your design assets to Smartling for translation, without ever having to leave Adobe.

Once installed, the Smartling plugin is automatically available in your Adobe InDesign, Illustrator, and Photoshop, so you can:

🧐 Preview translated designs with pseudo translated text. This gives you an insight into the translated text sizing, so you can adjust your designs as necessary before submitting content for translation.

📈 Monitor translation progress

🖌️ Apply translations to your design files, all from the comfort of your Adobe app.

⚙️ Export and import a JSON version of your design files, should you need to modify the file structure outside of Adobe.

Download it from the Adobe's Creative Cloud marketplace today!

With Smartling’s Salesforce Commerce Cloud (SFCC) Integration, you can easily search and locate the content you want to translate in SFCC directly from Smartling and automatically authorize them for translation.

Reduce manual work, and get to market faster with your translated content.

For more information, read our documentation on our Salesforce Commerce Cloud Connector.

Agency Account Owners, Translation Resource Managers and Translation Resource users can now download translated files from the Jobs Dashboard as well as subtitle (.srt) and JSON files!

This means valuable time saved, as vendors and translators can now take full control of the DTP process, without having to rely on others to download the files to complete post-editing design work outside the platform.

For more information, read our documentation on Downloading Your Translated Work or Downloading Your Team's Translations.

Agency Account Owners and Translation Resource Managers can now export a CSV file of the Jobs Dashboard directly via Smartling.

Also, task due date is now an available sorting & custom column option for all vendors.

For more information, read our documentation on the Jobs Dashboard for Translators, or Agencies.

Deadlines are an integral part of any localization process. You can automate due date generation for Jobs by creating a Job Due Date Profiles.

Benefits

• Automate deadlines
• No more late Jobs
• Ensure SLAs are met
• Streamline your localization process

For more information, read our documentation on Job Due Date Profiles.

You can mention people in any issue by tagging them with @username.

Once you click save, a notification is triggered to that user, and they are automatically added as a watcher on the thread. ​​​​

The user will automatically receive a notification for any other comments on that thread.

This allows you to:
• Centralize your communication within Smartling
• Keep relevant people in the loop
• Get answers & feedback more quickly
• Better & faster translation

For more information, read our documentation on Communication.

Smartling’s new Neural Machine Translation (NMT) Hub uses a multi-engine approach, using AI to select the best MT engine at any given time.

This means you’re always getting the best quality translation - up to 350% higher quality than a single-engine approach.

Reach out to your CSM today to get started. Translate billions of words per year, faster, at a fraction of the human translation cost!

For more information, read our documentation on Machine Translation.

Smartling's Google Drive Connector is here 🚀

With Smartling’s Google Drive connector, you can easily access source files saved in your Drive directly from the Smartling platform and automatically authorize them for translation.

Once complete, translations are delivered straight back to Google Drive into the folder of your choice.

It’s great for any team that manages their content in Google Drive, no matter what file types you work with.

Once your files are translated, they will be automatically delivered back to your Google Drive.

For more information, read our Google Drive documentation.

Smartling's integrations are available to take the pain out of the costly and time-consuming process of internationalizing the code of your web content.

Instead of manually extracting the translatable content and sending it to a Translation Agency, our integrations automatically send your existing and future content to Smartling's TMS, where it can be securely accessed and translated by your translation provider. Once the translations are complete, they can be automatically delivered and displayed in your content platform or on your localized website.

There are 3 ways you can integrate with Smartling:

1. The Global Delivery Network (GDN)
2. APIs
3. Pre-built Connectors and Plugins

GDN

The way the GDN works with your website is similar to how a filter works with an image. It is a proxy, sitting between your website and your end user, that presents the text on your website in a translated language.

Once you connect your website domain to a GDN project in Smartling, the content on the pages of your website are captured when the page loads. You can then send that content for translation, and once completed, those translations are stored in Smartling. When an end-user browses any of the captured pages, the GDN automatically and instantly fetches the translations stored in Smartling and presents that to the end-user. 

For more information, explore the GDN documentation.

APIs 

Smartling’s APIs enable you to build customized integrations to meet your individual needs. For example, to automate the translation of content in your custom content management system or some other platform for which a Smartling connector does not yet exist

For more information, explore the API documentation.

Connectors

To help automate your translations process, Smartling offers a range of pre-built integrations that connect to a variety of software. The way the connector works varies depending on the connecting application, but at a high-level, they will all send the content for translation and deliver the translations to the connecting application.

For more information, read Introduction to Connectors and Plugins and explore the documentation applicable to the connecting application.