• December 2023 Roundup | What's New

    (1200x675) what's new - release roundup.jpg

    We’re here with a special roundup of our latest and greatest product releases. This month, learn about our new connector for Iterable, navigation improvements, and more. Let’s dive in. 👇

    Coming Soon: New Iterable + Smartling Connector

    Make your campaigns multilingual and watch your conversion grow with Smartling’s Iterable connector. The connector streamlines content ingestion, ensuring instant access for translation and reducing manual efforts by 90%. If you're an Iterable user, contact your Customer Success Manager to explore activating this connector for your account.

    >Learn More

    Multi-Factor Authentication (MFA) coming soon

    MFA will be activated for all user accounts in the coming months, enhancing the security of your account and safeguarding your personal information.

    Your user account will have MFA enabled automatically. Two months prior to the scheduled implementation, you will receive an alert from the Smartling platform containing additional details. If you use API or SSO to access Smartling, you will not be impacted by this change. 

    >Learn More

    Platform Navigation Changes

    In response to valuable user feedback, we’ve begun making a series of changes to our platform navigation. This month, you may have observed several changes aimed at improving navigation speed and providing users with a clearer sense of direction within the platform:

    • Enhanced information in the Account Settings menu, providing guidance for Account Owners and Project Managers to navigate to the right pages efficiently.
    • A new option allowing all users to switch between standard pages within a project.
    • Revamped navigation for all vendor roles, aligning the vendor view more closely with that of customer users. This can be toggled on in TR, TRM, and AAO profiles.

    GPT Translation Enhancements

    Following the introduction of our GPT Translation beta in September, we have been refining its capabilities to improve efficiency and usability for our customers. In the latest update this month, we’ve added support for String batching, a capability that both improves cost-effectiveness and improves output quality through additional context. Additionally, we've optimized our retry logic to accelerate translation job progress in workflows.

    For details on incorporating GPT into your workflows on the Smartling platform, reach out to your Customer Success Manager.

    >Learn More

    Learn more →
  • November 2023 Roundup | What’s New


    (1200x675) what's new - release roundup.jpgWe’re here with a special roundup of our latest and greatest product releases. This month, learn about new tools for Account Owners, view GitHub activity within Smartling, and get access to improved translation experiences for certain file types. Let’s dive in. 👇 

    Improved Role Management Functionality

    Account Owners and Project Managers can now add multiple roles to users. Plus, we’ve improved our role switching UI so it’s easier to use and find.

    These features are currently available upon request - let your Customer Success Manager know if you want to turn them on for your account.

    > Learn More

    New GitHub Activity Dashboard

    GitHub Connector customers can now access comprehensive translation activity details directly from the Smartling platform. You can now conveniently monitor pull requests, push commits, translation status, file processing, and GitHub status all in one location.

    Soon, we’ll also introduce a unified timeline view that offers an overview of the entire content journey facilitated by the GitHub Connector. Plus, we’ll provide reporting on manually triggered actions such as importing files from GitHub connector and exporting translations.

    > Learn More

    Unified HTML Context Experience

    The new HTML context experience allows users to more easily view and navigate between strings that are associated with each context. This feature is especially useful for linguists when moving between strings in the CAT Tool. 

    > Learn More

    Enhanced Machine Translation for SRT Subtitle Files 

    Smartling Translate users can now reduce expenses related to SRT file translation with our improved parsing and machine translation capabilities. These improvements are designed to minimize the need for extensive post-editing following machine translation, improving efficiency.

    > Learn More

    Easier Access to Offline Work

    Agency Account Owners and Translation Resource Managers can now import and export strings directly from their Jobs Dashboard by clicking on “View Details” on any job, streamlining the process of working on jobs locally.

    > Learn More

    Learn more →
  • ⏸️ Control Translation in GitHub ⏸️



    The new Translation Hold in the GitHub Connector helps ensure that translation Jobs are initiated until the content in the pull request is final.

    This helps to streamline the translation process of busy development cycles and ensure the accuracy of translations.

    Tip: For more information, read our documentation on the GitHub Connector or watch our video tutorial.

    Learn more →
  • ⚙️ Centralized Machine Translation Settings ⚙️



    Machine translation can be controlled across the entire TMS in the new Machine Translation Settings page.

    Choose where to use Smartling’s Autoselect, integrate your own trained models, and create language-specific rules to be followed anywhere machine translation is used in Smartling, from one centralized location.

    Tip: For more information, read our documentation on Machine Translation Settings.

    Learn more →
  •  🤖 MT Usage Report 📈



    Ever wonder how much content is actually getting machine translated? 🤔

    The new MT Usage Report gives you insights to the volume of machine translation in your account and how your MT usage is trending over time.

    You can view how many words each MT provider is translating for you, and what areas in Smartling use MT in your account, including:

    ✅ MT used in workflows

    ✅ MT used in the GDN

    ✅ MT used in the Zendesk Support Plugin

    Tip: For more information, read MT Report.

    Learn more →
  • Smartling Plugin For Adobe 🎨



    Localize your designs while remaining in your creative flow with Smartling's plugin for Adobe.

    The Smartling plugin allows you to send your design assets to Smartling for translation, without ever having to leave Adobe.

    Once installed, the Smartling plugin is automatically available in your Adobe InDesign, Illustrator, and Photoshop, so you can:

    🧐 Preview translated designs with pseudo translated text. This gives you an insight into the translated text sizing, so you can adjust your designs as necessary before submitting content for translation.

    📈 Monitor translation progress

    🖌️ Apply translations to your design files, all from the comfort of your Adobe app.

    ⚙️ Export and import a JSON version of your design files, should you need to modify the file structure outside of Adobe.

    Download it from the Adobe's Creative Cloud marketplace today!

    Learn more →
  • Smartling >< Salesforce Commerce Cloud 🚀



    With Smartling’s Salesforce Commerce Cloud (SFCC) Integration, you can easily search and locate the content you want to translate in SFCC directly from Smartling and automatically authorize them for translation.

    Reduce manual work, and get to market faster with your translated content.

    For more information, read our documentation on our Salesforce Commerce Cloud Connector.

    Learn more →
  • Improved Functionality for Agencies & Translators 🧑‍💻



    Agency Account Owners, Translation Resource Managers and Translation Resource users can now download translated files from the Jobs Dashboard as well as subtitle (.srt) and JSON files!

    This means valuable time saved, as vendors and translators can now take full control of the DTP process, without having to rely on others to download the files to complete post-editing design work outside the platform.

    For more information, read our documentation on Downloading Your Translated Work or Downloading Your Team's Translations.

    Agency Account Owners and Translation Resource Managers can now export a CSV file of the Jobs Dashboard directly via Smartling.

    Also, task due date is now an available sorting & custom column option for all vendors.

    For more information, read our documentation on the Jobs Dashboard for Translators, or Agencies.

    Learn more →
  • 📅 Job Due Date Profiles 📅



    Deadlines are an integral part of any localization process. You can automate due date generation for Jobs by creating a Job Due Date Profiles.


    • Automate deadlines
    • No more late Jobs
    • Ensure SLAs are met
    • Streamline your localization process

    For more information, read our documentation on Job Due Date Profiles.

    Learn more →
  • 📣 Mention People in Issues 📣



    You can mention people in any issue by tagging them with @username.

    Once you click save, a notification is triggered to that user, and they are automatically added as a watcher on the thread. ​​​​

    The user will automatically receive a notification for any other comments on that thread.

    This allows you to:
    • Centralize your communication within Smartling
    • Keep relevant people in the loop
    • Get answers & feedback more quickly
    • Better & faster translation

    For more information, read our documentation on Communication.


    Learn more →
  • 🤖 Neural Machine Translation Hub 🤖


    Smartling’s new Neural Machine Translation (NMT) Hub uses a multi-engine approach, using AI to select the best MT engine at any given time.

    This means you’re always getting the best quality translation - up to 350% higher quality than a single-engine approach.

    Reach out to your CSM today to get started. Translate billions of words per year, faster, at a fraction of the human translation cost!

    For more information, read our documentation on Machine Translation.


    Learn more →
  • Smartling >< Google Drive 🚀



    Smartling's Google Drive Connector is here 🚀

    With Smartling’s Google Drive connector, you can easily access source files saved in your Drive directly from the Smartling platform and automatically authorize them for translation.

    Once complete, translations are delivered straight back to Google Drive into the folder of your choice.

    It’s great for any team that manages their content in Google Drive, no matter what file types you work with.

    Once your files are translated, they will be automatically delivered back to your Google Drive.

    For more information, read our Google Drive documentation.



    Learn more →
  • What can I integrate Smartling with?!



    Smartling's integrations are available to take the pain out of the costly and time-consuming process of internationalizing the code of your web content.

    Instead of manually extracting the translatable content and sending it to a Translation Agency, our integrations automatically send your existing and future content to Smartling's TMS, where it can be securely accessed and translated by your translation provider. Once the translations are complete, they can be automatically delivered and displayed in your content platform or on your localized website.

    There are 3 ways you can integrate with Smartling:

    1. The Global Delivery Network (GDN)
    2. APIs
    3. Pre-built Connectors and Plugins


    The way the GDN works with your website is similar to how a filter works with an image. It is a proxy, sitting between your website and your end user, that presents the text on your website in a translated language.

    Once you connect your website domain to a GDN project in Smartling, the content on the pages of your website are captured when the page loads. You can then send that content for translation, and once completed, those translations are stored in Smartling. When an end-user browses any of the captured pages, the GDN automatically and instantly fetches the translations stored in Smartling and presents that to the end-user. 

    For more information, explore the GDN documentation.


    Smartling’s APIs enable you to build customized integrations to meet your individual needs. For example, to automate the translation of content in your custom content management system or some other platform for which a Smartling connector does not yet exist

    For more information, explore the API documentation.


    To help automate your translations process, Smartling offers a range of pre-built integrations that connect to a variety of software. The way the connector works varies depending on the connecting application, but at a high-level, they will all send the content for translation and deliver the translations to the connecting application.

    For more information, read Introduction to Connectors and Plugins and explore the documentation applicable to the connecting application.


    Learn more →