Agency Project Managers

Finding Additional Information from Content Owners with Job Attachments

Job Attachments allow content owners to upload any reference files to a Job for additional context for Translators or Agencies. The Job attachment is accessible to all users who have access to the Job in the Jobs dashboard and in the CAT Tool

Job attachment files are non-translatable and do not go through the translation workflow or count in word count estimates.

This article will guide you through:

User Permissions

  • Upload: Any user role may upload and attach any file to a Job from the dashboard and CAT Tool.
  • View and Download:  Any user role who has access to the Job may view and download any file attached to a Job from the dashboard and CAT Tool.
  • Delete:  Only Account Owners and Project Managers can delete any file attached to a Job.  Requesters can only delete the files they have uploaded.

Supported File Types and Limits

  • File types:  Any file type can be attached to a Job.
  • Maximum file size: 500 MB
  • Maximum file attachments: Up to 50 attachments per Job

Finding Job Attachments in the Jobs Dashboard

  • Access your Jobs Dashboard
    • Job Attachments are indicated by a paperclip icon, under the Job Name column
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  • Click the paperclip icon
  • This opens the Job Attachment dialog where you can view, download and upload Job Attachments. 
    • You can open this dialog even if there are no Job Attachments already uploaded by another user

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Download Job Attachments in the Jobs Dashboard

In the Job Attachment dialog:

  • Click the hyperlinked file name to download the Job Attachment locally

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Upload Job Attachments in the Jobs Dashboard

In the Job Attachment dialog:

  • Click the Upload Attachment to upload a file to the Job

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  • Click Browse to open your locale drive and select a file to attach
  • Uploading an attachment requires the file to upload and an optional description
  • Click Upload

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Content Owners can access your Job Attachment from the Job Details page or the CAT Tool.

Finding Job Attachments in the CAT Tool

Any user who has access to the Job in the CAT Tool can view, download, or upload Job Attachments.

Job attachments are located in Additional Details, beside Attachments in the CAT Tool 

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Viewing, downloading, or uploading Job Attachments in the CAT Tool

Under Additional Details, next to Attachments, click Add/View Job Attachment

  • This will open the same Job Attachments dialog, where users can;
    • View and Download the attachment: click the attachment name
    • Upload another attachment: click Upload Attachment

Users cannot delete a Job Attachment in the CAT Tool

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