Zendesk Connector

Translate Content in Your Zendesk Theme

Smartling uses the Zendesk API to retrieve Articles and Dynamic Content from your Zendesk account for translation. Text that is part of your Zendesk Theme is not directly available via the Zendesk API.

However, you can make your Theme content available for translation in Smartling by replacing text in your theme with Zendesk Dynamic Content.

  1. Copy the text you want to localize from your Zendesk theme.
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  2. In your Zendesk Dashboard, create a new piece of Dynamic Content and paste in your theme text.
    dynamic_content.png
  3. Replace the text in your Zendesk theme with your new Dynamic Content tag.
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