The new and improved Smartling experience for Agency Owners and Translation Resource Managers is about to be rolled out. This article outlines the changes to expect, so you can continue to work in Smartling confidently.
Tip: The Classic Experience will be deprecated by Q4 of 2023. We recommend migrating to the New Experience as soon as possible.
What's New
It is likely that you are already familiar with much of the new Smartling experience.
The change will replace the classic experience of the Project Dashboard and List View with the new experience of the Project Summary page and Strings View.
The new Project Summary page
From the Project dropdown, click into a project to access the Project Summary page.
The new Project Summary page provides an overview of the activity within a particular project, which includes:
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New Content: a word count of Jobs authorized in this project.
- If you notice content not in a job, we recommend reaching out to the Account Owner or Project Manager of the project
- Issues: a count of unresolved source and translation issues opened in this project
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Jobs: a list of all Jobs in progress in this project
The new Strings View
Click into the Strings tab to access the Strings View for this project.
The Strings View is a list of all strings in this project, which your agency has access to.
The improved search and filters allow you to locate strings with ease.
The Strings View is also customizable, so you can choose what string information you see.
The Actions menu allows you to make single or bulk-actions on strings.
Actions include:
- Submit to Next Step: submit the selected string(s) to the next step in the workflow
- Edit Assignments: assign strings to a linguist on your team or unassign strings
- Reject Translation: send translations back in the workflow (if enabled on the workflow step)
- Export: export the selected string(s) in a CSV file format
- Add / Remove String Instructions: provide instructions for the translation of the selected string(s)
How to work in the New Experience
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Can I still use the Classic Experience?
While this is in rollout, you can switch to the Classic Experience by clicking your name and selecting Edit Profile from the dropdown menu.
Here, you can switch the "New experience" toggle on or off.
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How can I access my notifications?
Click into the dropdown menu next to your name on the top navigation and select Notification Settings.
Here, you can access both your global notification preferences and project notifications.
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Where can I see the jobs for a particular project in the New Experience?
From the Jobs Dashboard, use the Projects filter to view jobs within a project.
Alternatively, click the Projects dropdown on the top navigation and select a particular project. On the Project Summary page, check the Jobs container for jobs which are currently in progress. Click "View all jobs for this project" to see all jobs for the selected project.
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How can I enable linguists to claim (accept) Jobs?
If you have an Agency Owner user role: From the Projects dropdown, click into any project. In the top navigation, click Team > Work Assigments.
Tick the check box "Linguists Can Claim Work".
Please note that your customer also needs to enable Claiming on the relevant workflow steps, in order for your team members to be able to accept (claim) new work.
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How can I see strings my team has submitted?
Click the Projects dropdown, select the relevant project, and click into the Strings tab to access the Strings View. Use the Status filter to see strings that are “In Progress” or “Published”.
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How can I download translated files for DTP?
From your Jobs Dashboard, click the ellipses next to the relevant job and select the option Download Files. This allows you to download the translated files for this job.
If you are downloading translated files for DTP, ensure the content owner has attached the relevant design assets as a Job Attachment.
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How can I download files for offline work?
If offline work is enabled by the Account Owner or Project Manager, you can export and import translations for offline work from the Jobs Dashboard.
Click "View Details" next to the relevant job.Navigate to the language and workflow step which you would like to export the content for, and select "Export" from the Actions menu.
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How can I access Translation Memory, Glossary
Depending on the permissions granted by Account Owners and Project Managers, you will be able to view or edit any assets you have access to from the Project Summary page:
Click the Projects dropdown, select a project, and click Assets on the top navigation.
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How can I access my reports?
To access all reports, click into any project from the Projects dropdown and navigate to the Reports menu in the top navigation. Here, you have access to the Issues and Linguistic Quality Assurance Errors & Arbitration reports, as well as reports on your team's Word Counts and String Changes.